• Project Will Not Load

    The Problem My project will no longer load and its file size seems really big. The Cause There was an issue in Blocs V3 that caused duplicate asset data to be written into project files, which could cause projects to increase in size. Once the project file gets really big,…

  • License Number Doesn’t Work

    The Problem I’m trying to activate Blocs with my license number, but it’s not working! The Reason It could be because you have used your license number to install Blocs on x2 Macs already. The Solution To Fix the issue, you simply need to deactivate Blocs on one of the…

  • Animated SVG Image Problem

    The Problem When I add animated SVG images to my site, they don’t animate. The Cause When you add an SVG image to your site’s content in Blocs, it is typically added as a standard HTML image tag (image Bric). Animated SVG images usually have additional code inside them, this…

  • Linked Assets Don’t Refresh

    The Problem I’ve added an external asset (image, video, CSS/JS file), however, when I change this asset externally from Blocs, the changes are not reflected in the Blocs preview or exported version of my site. The Cause It’s very likely the project is set to embed assets and not link…

  • Duplicate content on new page

    The Problem When I create a new page in Blocs content from other pages appears on it. The Cause Duplicated content on new pages usually means that some of your site’s content is located within the Global Area of the project. Global area content will appear on every page, it’s…

  • Contact Support

    If you are having trouble getting up and running or think you may have found a bug, you can get in touch with us here.

  • Sticky Navigation Blocs

    There are times when you may want the navigation Bloc of a website to remain at the top of the screen when the user scrolls down the page. This is commonly referred to as making a Bloc sticky, basically meaning that its position is fixed and it appears to stick…

  • Broken Custom Bric

    I’ve installed a custom Bric and it shows multiple times in the Bric Bar, however, it does not show in the Extension Manager so I can not uninstall the Bric.

  • Extension Manager

    The Extension Manager lets you easily install and manage 3rd party Blocs extensions such as custom Brics and Blocs.

  • Package A Project

    There are times when you may need to work on projects across multiple computers, if your Blocs project is set up to use the embedded asset workflow then the process is relatively painless, as all assets are located within a single file. If, however, you prefer to use externally linked…